We are taking a step towards providing additional transparency on our component, bike, accessories availability and shipping times. We are trying not to get too granular but provide a more macro visibility on delays / shipping and any delays with your order.
We plan to update it every week moving forward.
Build times: Updated 9/8/ 2021
1. Hydra : 45-60 days from order.
2. Crosstour / UC Pro : build times are 90 days from order.
3. Hydra black - tracking 75-90 days. All Hydra Black orders will receive requests for the second tranche payment by end of August. First deliveries targeted Late September.
Notes / ETA
|Frame color||Hydra,||RED||Significant order delays due to paint shop being behind. We have explored alternatives aand looking for quality shops as we move forward.||9/08/2021|
|Motors||Hydra, UC Pro, Motor Orders||AMBER||Next batch of motors are delayed due to chip shortage. Original ETA 8/31, new ETA 10/30.||9/08/22021|
|Archon X1||Hydra, UC Pro and motor orders||RED||Significant chip shortage. We have enough to fulfill current orders. Will affect orders placed from Sep 1 onwards.||9/08/2021|
|Batteries||Hydra, Atom, UC Pro, Crosstour||GREEN||8/1/2021|
|Brakes - MT5e||Hydra, Atom, UC Pro, Crosstour||RED||Original order eta 7/31. New ETA tbd.||9/08/2021|
|Frames||UCPro, Crosstour, custom Titanium||AMBER||COVID related delays at manufacturer. They have been out for 25 days now. All current order shipping from Asia ETAs are slipping to Late October / early November at the earliest. Depends on when factory is allowed to open.||9/08/2021|
|Kindernay Hubs||Hydra, Crosstour, UC Pro||GREEN||8/1/2021|
|Lights - Supernova||Hydra, Atom, UC Pro, Crosstour||GREEN||Supernova lights are here. Handlebar mounts ETA 6/24||8/1/2021|
|Rear Shocks||Hydra||AMBER||Rear shocks options are limited (Rockshocks SDLX ultimate,||9/08/2021|
|Shimano 3 speed hubs||Atom||RED||Original ETA was early April, 2021. Updated ETA 11/1 at the earliest per Shimano.||8/1/2021|