Unused electric bikes, parts, and accessories may be returned within 30 days of the delivery of the product in the original non-damaged packaging for:
- Store credit towards future purchase less shipping costs or
- Refund of purchase price less a 15% re-stocking fee and shipping costs.
We will ask you to pay the return shipping cost of the purchase. We can help arrange return shipping through our courier network. Please give us a call at (857) 245-9554 or email firstname.lastname@example.org to organize a return or a replacement.